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Attract more audiences, create relevant content and distribute it faster, and manage customer and partner interactions more effectively
Salesforce features for Telecommunications
Salesforce benefits in Telecommunications
Enhanced email marketing strategy
Optimized business processes
Our cases in the field of Telecommunications
Marketing strategy enhancement and Email tracking improvement for video news agency
Solutions: Marketing Cloud & Pardot
Vlocity implementation and Workload optimization for Telco is an Australian telecommunication leader
Solutions: Salesforce, Vlocity: Vlocity Communications
Cloud, Industries (Vlocity) CPQ, Billing
system, In-house field management
Communications Cloud by Vlocity
Implementing the Salesforce Industries Solution, known as Vlocity, an industry-specific cloud technology built on Salesforce for industries such as communications, media and entertainment, energy, utilities, government organizations and others. Vlocity’s solution helps address the needs of a specific industry.
Vlocity CPQ helps sales teams close deals faster and more efficiently by managing and tracking the sales process. Vlocity CPQ solution allows you to automate the offer generation process and sales flow by developing templates for creating offers, offer approvals, automation rules for product customization, and more.
Enterprise Product Catalogue by Vlocity
The Vlocity Enterprise Product Catalog (EPC) solution enables faster and more efficient management of the product cycle and product data. This helps increase product lifecycle flexibility, provide a consistent catalog view and reduce the time it takes to order new products. Create a single interface for different user groups.
Contract Lifecycle Management by Vlocity
CLM helps simplify the creation of documents and the signing of custom document templates. This allows you to automate the lifecycle of the contract and speed up its approval. Use electronic signatures with DocuSign, document templates and provisions, contract drafting, document creation and customization, and more.
OmniScipts for customer support helps collect all data for installation and maintenance requests from the customer.
The Pardot solution helps create a Salesforce subscriber campaign and send all data and information to Pardot. To meet all customer needs, the Vimera team sets up a preference center, form handler, custom fields and email templates to send news to each subscriber segment.