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Industry

A United States-based manufacturing company specializing in the production and distribution of plastic products including packaging, containers, home and office products.

Client

Salesforce Solutions

Challenges Outline

>1,5 years

Duration

Vimera Team

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Existing platform constraints: The client relied on a different platform that lacked personalization and customization capabilities. There was no possibility to target different types of customers and set up promotions.

Platform mismatch with consumer needs: The client operated only with direct sales to customers and wanted to expand to a B2B eСommerce solution.

The Vimera team implemented the Wholesale Storefront using Salesforce B2B Commerce Cloud. With this solution, customers can easily place orders, manage their accounts, and browse the client's products. The storefront reflects the company's identity by incorporating brand colors, logo, and fonts.

The Vimera team configured the B2B Experience Cloud portal with a custom ordering flow which reduces the manual steps required to enter and fulfill orders.

The Vimera developers handled data migration and its management to get all of the data into a single storage system.

Finally, the Vimera experts delivered Pricing Setup such as subscriptions, simple orders, discounting, and promoting functionality to speed up and boost sales.

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Decreased order pricing errors. The client gained a robust system with improved order placement functionality.

Pricing strategy enhancement. By automating pricing processes, the client not only reduced manual work saved time and resources, but also improved accuracy in pricing across their product offerings.

Increased Data consistency. By storing all data within one system, the client achieved a unified view of customers, orders, and all other related information that helped the client gain valuable insights into customer behavior and optimize their sales strategies.

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Nicholas Chang
VP of Sales & Marketing
Flower Company
Miami, Florida, US

Fedor Orth
Head of Software Engineering
Clear Aligner Provider
Berlin, Germany