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Produce more products with less cost, streamline your production management system and improve customer experience quality
Our cases in Manufacturing
Wholesale storefront
Implementing a wholesale storefront solution, a user-centric site, using the Salesforce B2B Commerce Cloud allows customers to place orders, manage accounts, and view products. Wholesalers increase profits faster by focusing on the customer experience.
Setting up Pricing and Automation of the Price List
Price list automation helps simplify price setting. Price setting can accelerate and increase sales through subscriptions, discounts and promotional features.
Field Service Lightning & Picklists
Implementing a Field Service Lightning solution helps improve the management of your workforce through automation to speed up the work of managers and agents.
Confirmation Emails
These are order, cancellation, and purchase confirmation emails. For example, when customers take an action through a website or mobile app, they will receive an automated message informing them of their order, cancellation, or purchase processes.
Einstein Analytics
Einstein Analytics helps predict sales by displaying the result on a dedicated dashboard, highlighting key performance indicators for the sales team. Einstein allows you to automatically analyze customer data from emails, providing analytical information and predicting next steps.
Salesforce features for Manufacturing
Improved customer experience & sales for a manufacturer of invisible braces
Salesforce Solutions
- B2B Commerce Cloud
- B2B Storefront, pricebooks
- Integration with payment system
Tailoring an e-commerce store for a manufacturing company that produces plastic products
Salesforce Solutions
- B2B Commerce Cloud
- Wholesale Storefront
- B2B Experience Cloud Portal
- Custom CPQ
- Sales cloud
- Integration with ERP
Salesforce Solutions
Increased productivity and sales of a flower growing and wholesale company
Increase the number of trial downloads, attract more software customers and improve customer experience quality
Automatic Price List
The price list can be automatically filled out in the contract to streamline and reduce the workload of sales managers and redirect them to higher priority tasks.
Our cases in Technology & Communications
Increased Efficiency, Quality, and Scalability for a MedTech Company
Established customer support process for a software company
Salesforce Solutions
Salesforce Solutions
- Household System
- Experience Cloud portal
- NexGen Connect
- Sales Cloud
- Experience Cloud
- Custom Development
- Marketing Cloud
- Marketing Cloud Intelligence
- Data Management
Salesforce Solutions
Improved marketing strategy for one of the leading review platforms
Pardot
The Pardot solution helps improve the model of interaction with leads. The form from the website allows you to install a trial version of the product. For example, if a potential customer fills out the form and clicks the submit button, this action triggers the software download and the information is then redirected to the form handler for Pardot with subscriber information.
Prospect Custom Fields
Pardot fields do not contain lead data by default. If it's customized, it can collect information tailored to your needs. The Prospect custom fields solution allows you to track and manage in-depth lead tracking throughout the cycle. You can map and synchronize your custom fields with Salesforce.
Pardot Google Analytics Connector
The Pardot Google Analytics Connector solution allows you to track UTM campaigns and initial parameters in Pardot. The user can see which campaign and source the lead came from, manage audience segmentation by campaign, and send an email to an audience segment on a specific date.
Pardot LinkedIn & Facebook Connector
Pardot LinkedIn Connector allows you to schedule the day and time to post on LinkedIn. Pardot’s integration with Facebook allows you to post within Pardot, set a specific day and time for the post to be published, and measure engagement levels.
Salesforce features for Technology & Communications
Increase sales, expand sales channels and attract more customers
Experience Cloud Site
You can build your store with Salesforce tools
Our cases in Retail & eCommerce
Improved processes & fixed errors for one of the leading tobacco companies
Improved website interface for an online store of automobile spare parts
Salesforce Solutions
Salesforce Solutions
- Custom development
- Integration with 3rd party system
- Sales Cloud
- B2B Commerce Cloud
- Visualforce Pages
- Data Migration
- B2C Commerce Cloud
- Mobile app Development (Flutter)
- Integration with 3rd party system
Salesforce Solutions
Increased number of orders in a sports equipment online store
Omnichannel
Strengthen customer support and solve problems faster with multi-channel opportunity that allow you to manage any number of communication channels - website, email, phone, etc.
Integrations
Integration with key data sources and systems with key warehouse systems - accounting, inventory and order management. Integration of Marketing Cloud Social Studio with LinkedIn and Facebook for better interaction with social networks customers. Integration between Salesforce and messengers.
Field Service Lightning
Installation and setting Field Service Lightning with implementing the Field Service Lightning Mobile application on mobile phones to track and manage service offerings and update them accordingly. Empower mobile services by providing personalized mobile field service solutions.
Scheduled Activities
With scheduled activities, you can manage how often, through which channel and at what time managers should contact potential and current customers, optimizing support and communication with them.
Email Builder
Let the customer create emails and integrate them with Marketing Cloud.
Salesforce features for Retail & eCommerce
Provide patient interaction across multiple channels, reduce the burden on medical staff and manage partner programs
Schedule management and notifications
A patient can make an appointment with a doctor through the website or application, and the medical center can make a reservation. The patient then receives a confirmation email. The medical personnel can view appointment information in the Salesforce system.
Our cases in Healthcare
Improved company performance and patient satisfaction
Leveraging Salesforce for seamless integration and actionable Insights
Salesforce Solutions
Salesforce Solutions
- Salesforce Marketing Cloud
- Customer Journeys
- Comprehensive Reporting
- Health Cloud
- Sales Cloud
- Jitterbit
- Household System
- Experience Cloud portal
- NextGen Connect
Salesforce Solutions
Increased efficiency, quality, and scalability for a MedTech company
Household System
When a lead becomes a potential customer, the medical center specialist can see her/his family member’s information and appointments at other medical centers
Customer Community
This solution helps improve communication and get loyal patients, doctors and partners.
Clinical Records
Any information and all data about the customer is stored in the database of the network of clinics, no matter what region they apply to. This was made possible by the integration of all company’s data with the international medical database system.
Doctor Change Tracking
Doctor change tracking is a custom solution that can be implemented by Salesforce for a shared database. A doctor or manager can make an appointment for a client at a clinic located in the client’s region
Medical Templates
For example, templates allow you to create a treatment plan for patients with similar diagnoses according to medical indications.
Salesforce features for Healthcare
Improve travel quality, streamline booking processes, attract customers through marketing, and increase company revenue
Our cases in Travel & Hospitality
Enhanced efficiency and revenue growth for a global hospitality company
Improved marketing strategy for the operator of luxury resorts in the US and Mexico
Salesforce Solutions
Salesforce Solutions
- Marketing Cloud
- Loyalty Program Management
- Data Management
- Marketing Cloud
- Customer Journey
- Marketing Cloud Intelligence
- Experience cloud
- Integration with the police system
- Guided custom flow
Salesforce Solutions
Special travelers registration portal of a tourism agency in Switzerland
Salesforce features for Travel & Hospitality
Email Templates
Setting up dynamic email templates allows you to use a single email that displays specific information for a specific resort based on city and location. Adaptive email template solution helps resize emails to display correctly on different devices
Transactional and Sales Emails
Setting up transactional and sales emails to improve the strategy of interaction with potential customers. For example, a transactional email can be sent in response to a customer’s interaction with the website. Sales emails can be sent when potential customers subscribe to promotional content
Journey Builder
The Journey Builder solution helps manage the customer cycle and improve the customer experience quality. It allows you to create personalized routes. In addition, you can automatically send messages with relevant content based on real-time events
Information Landing
After completing the opt-in process, the new subscriber automatically receives a greeting card and a discount coupon. If the subscriber does not open the mailing within 6 months, then a special reminder will be sent to him.
Community Portal
Implementing a community portal solution to provide registration of tourism infrastructure such as hotels, apartments, guest houses, etc., to be rented out to tourists. Landlords have a year to apply for an ID number. They register through the portal, fill out the form online and automatically receive a registration number at the end.
Integrations
Integration between Salesforce and the police station database to obtain data on registered tourists by filling out a form with the necessary tourist and landlord information. If the request is rejected by the municipality or landlord, the customer can delete the data sent earlier on their own.
Simplify communication between donors, partners and charity organizations and improve the donor service quality
Nonprofit Success Pack
The Nonprofit Success Pack (NPSP) helps nonprofits accelerate fundraising. It allows donors to receive support, make donations and engage in repeat program participation
Our cases in Nonprofit
Improved productivity and enhanced marketing for a crisis assistance center
Established a new connection platform for a nonprofit organization
Salesforce Solutions
Salesforce Solutions
- Nonprofit Success Pack(NPSP)
- Marketing Cloud
- Service Cloud
- Nonprofit Success Pack (NPSP)
- Experience Cloud
- Service Cloud
- Nonprofit Success Pack (NPSP)
- Volunteers for Salesforce
- Integration
Salesforce Solutions
Enhanced donation and volunteer management for a nonprofit organization
Volunteer and Donation Management
The donation management solution allows nonprofits to track information about donors, donation amounts and recurring donations. Volunteer management solution helps a nonprofit organization find the perfect volunteer candidate based on their skills
Case Management
Case management allows to improve customer service by automatically creating cases from submitted requests. For example, to record acts of domestic violence and discrimination cases. Respond quickly and take action, thereby providing timely assistance to victims of domestic violence and discrimination.
Volunteer Community
It allows volunteers to register in the system and add information about their skills and employment through skill management features and an event calendar. This solution helps nonprofit organizations improve their volunteer management systems and simplify the selection process.
Marketing Cloud
For example, the Domestic Violence Victim Assistance Center uses Marketing Cloud to manage donor recruitment marketing campaigns and perform a public information function against violence.
Donation Center
The Donation Center allows donors to register and subscribe for one-time or monthly donations and track the history of donations made through transaction history.
Salesforce features for Nonprofit
