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More than 150 cases in 15+ industries
A team of 60+ professionals with 5+ years of experience
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Unique solutions for your industry
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Produce more products with less cost, streamline your production management system and improve customer experience quality
Our cases in Manufacturing
Wholesale storefront
Implementing a wholesale storefront solution, a user-centric site, using the Salesforce B2B Commerce Cloud allows customers to place orders, manage accounts, and view products. Wholesalers increase profits faster by focusing on the customer experience.
Setting up Pricing and Automation of the Price List
Price list automation helps simplify price setting. Price setting can accelerate and increase sales through subscriptions, discounts and promotional features.
Field Service Lightning & Picklists
Implementing a Field Service Lightning solution helps improve the management of your workforce through automation to speed up the work of managers and agents.
Confirmation Emails
These are order, cancellation, and purchase confirmation emails. For example, when customers take an action through a website or mobile app, they will receive an automated message informing them of their order, cancellation, or purchase processes.
Einstein Analytics
Einstein Analytics helps predict sales by displaying the result on a dedicated dashboard, highlighting key performance indicators for the sales team. Einstein allows you to automatically analyze customer data from emails, providing analytical information and predicting next steps.
Salesforce features for Manufacturing
Improved customer experience & sales for a manufacturer of invisible braces
Salesforce Solutions
- B2B Commerce Cloud
- B2B Storefront, pricebooks
- Integration with payment system
Tailoring an e-commerce store for a manufacturing company that produces plastic products
Salesforce Solutions
- B2B Commerce Cloud
- Wholesale Storefront
- B2B Experience Cloud Portal
- Custom CPQ
- Sales cloud
- Integration with ERP
Salesforce Solutions
Increased productivity and sales of a flower growing and wholesale company
Increase the number of trial downloads, attract more software customers and improve customer experience quality
Automatic Price List
The price list can be automatically filled out in the contract to streamline and reduce the workload of sales managers and redirect them to higher priority tasks.
Our cases in Technology & Communications
Increased Efficiency, Quality, and Scalability for a MedTech Company
Established customer support process for a software company
Salesforce Solutions
Salesforce Solutions
- Household System
- Experience Cloud portal
- NexGen Connect
- Sales Cloud
- Experience Cloud
- Custom Development
- Marketing Cloud
- Marketing Cloud Intelligence
- Data Management
Salesforce Solutions
Improved marketing strategy for one of the leading review platforms
Pardot
The Pardot solution helps improve the model of interaction with leads. The form from the website allows you to install a trial version of the product. For example, if a potential customer fills out the form and clicks the submit button, this action triggers the software download and the information is then redirected to the form handler for Pardot with subscriber information.
Prospect Custom Fields
Pardot fields do not contain lead data by default. If it's customized, it can collect information tailored to your needs. The Prospect custom fields solution allows you to track and manage in-depth lead tracking throughout the cycle. You can map and synchronize your custom fields with Salesforce.
Pardot Google Analytics Connector
The Pardot Google Analytics Connector solution allows you to track UTM campaigns and initial parameters in Pardot. The user can see which campaign and source the lead came from, manage audience segmentation by campaign, and send an email to an audience segment on a specific date.
Pardot LinkedIn & Facebook Connector
Pardot LinkedIn Connector allows you to schedule the day and time to post on LinkedIn. Pardot’s integration with Facebook allows you to post within Pardot, set a specific day and time for the post to be published, and measure engagement levels.
Salesforce features for Technology & Communications
Increase sales, expand sales channels and attract more customers
Experience Cloud Site
You can build your store with Salesforce tools
Our cases in Retail & eCommerce
Improved processes & fixed errors for one of the leading tobacco companies
Improved website interface for an online store of automobile spare parts
Salesforce Solutions
Salesforce Solutions
- Custom development
- Integration with 3rd party system
- Sales Cloud
- B2B Commerce Cloud
- Visualforce Pages
- Data Migration
- B2C Commerce Cloud
- Mobile app Development (Flutter)
- Integration with 3rd party system
Salesforce Solutions
Increased number of orders in a sports equipment online store
Omnichannel
Strengthen customer support and solve problems faster with multi-channel opportunity that allow you to manage any number of communication channels - website, email, phone, etc.
Integrations
Integration with key data sources and systems with key warehouse systems - accounting, inventory and order management. Integration of Marketing Cloud Social Studio with LinkedIn and Facebook for better interaction with social networks customers. Integration between Salesforce and messengers.
Field Service Lightning
Installation and setting Field Service Lightning with implementing the Field Service Lightning Mobile application on mobile phones to track and manage service offerings and update them accordingly. Empower mobile services by providing personalized mobile field service solutions.
Scheduled Activities
With scheduled activities, you can manage how often, through which channel and at what time managers should contact potential and current customers, optimizing support and communication with them.
Email Builder
Let the customer create emails and integrate them with Marketing Cloud.
Salesforce features for Retail & eCommerce
Provide patient interaction across multiple channels, reduce the burden on medical staff and manage partner programs
Schedule management and notifications
A patient can make an appointment with a doctor through the website or application, and the medical center can make a reservation. The patient then receives a confirmation email. The medical personnel can view appointment information in the Salesforce system.
Our cases in Healthcare
Improved company performance and patient satisfaction
Leveraging Salesforce for seamless integration and actionable Insights
Salesforce Solutions
Salesforce Solutions
- Salesforce Marketing Cloud
- Customer Journeys
- Comprehensive Reporting
- Health Cloud
- Sales Cloud
- Jitterbit
- Household System
- Experience Cloud portal
- NextGen Connect
Salesforce Solutions
Increased efficiency, quality, and scalability for a MedTech company
Household System
When a lead becomes a potential customer, the medical center specialist can see her/his family member’s information and appointments at other medical centers
Customer Community
This solution helps improve communication and get loyal patients, doctors and partners.
Clinical Records
Any information and all data about the customer is stored in the database of the network of clinics, no matter what region they apply to. This was made possible by the integration of all company’s data with the international medical database system.
Doctor Change Tracking
Doctor change tracking is a custom solution that can be implemented by Salesforce for a shared database. A doctor or manager can make an appointment for a client at a clinic located in the client’s region
Medical Templates
For example, templates allow you to create a treatment plan for patients with similar diagnoses according to medical indications.
Salesforce features for Healthcare
Improve travel quality, streamline booking processes, attract customers through marketing, and increase company revenue
Our cases in Travel & Hospitality
Enhanced efficiency and revenue growth for a global hospitality company
Improved marketing strategy for the operator of luxury resorts in the US and Mexico
Salesforce Solutions
Salesforce Solutions
- Marketing Cloud
- Loyalty Program Management
- Data Management
- Marketing Cloud
- Customer Journey
- Marketing Cloud Intelligence
- Experience cloud
- Integration with the police system
- Guided custom flow
Salesforce Solutions
Special travelers registration portal of a tourism agency in Switzerland
Salesforce features for Travel & Hospitality
Email Templates
Setting up dynamic email templates allows you to use a single email that displays specific information for a specific resort based on city and location. Adaptive email template solution helps resize emails to display correctly on different devices
Transactional and Sales Emails
Setting up transactional and sales emails to improve the strategy of interaction with potential customers. For example, a transactional email can be sent in response to a customer’s interaction with the website. Sales emails can be sent when potential customers subscribe to promotional content
Journey Builder
The Journey Builder solution helps manage the customer cycle and improve the customer experience quality. It allows you to create personalized routes. In addition, you can automatically send messages with relevant content based on real-time events
Information Landing
After completing the opt-in process, the new subscriber automatically receives a greeting card and a discount coupon. If the subscriber does not open the mailing within 6 months, then a special reminder will be sent to him.
Community Portal
Implementing a community portal solution to provide registration of tourism infrastructure such as hotels, apartments, guest houses, etc., to be rented out to tourists. Landlords have a year to apply for an ID number. They register through the portal, fill out the form online and automatically receive a registration number at the end.
Integrations
Integration between Salesforce and the police station database to obtain data on registered tourists by filling out a form with the necessary tourist and landlord information. If the request is rejected by the municipality or landlord, the customer can delete the data sent earlier on their own.
Simplify communication between donors, partners and charity organizations and improve the donor service quality
Nonprofit Success Pack
The Nonprofit Success Pack (NPSP) helps nonprofits accelerate fundraising. It allows donors to receive support, make donations and engage in repeat program participation
Our cases in Nonprofit
Improved productivity and enhanced marketing for a crisis assistance center
Established a new connection platform for a nonprofit organization
Salesforce Solutions
Salesforce Solutions
- Nonprofit Success Pack(NPSP)
- Marketing Cloud
- Service Cloud
- Nonprofit Success Pack (NPSP)
- Experience Cloud
- Service Cloud
- Nonprofit Success Pack (NPSP)
- Volunteers for Salesforce
- Integration
Salesforce Solutions
Enhanced donation and volunteer management for a nonprofit organization
Volunteer and Donation Management
The donation management solution allows nonprofits to track information about donors, donation amounts and recurring donations. Volunteer management solution helps a nonprofit organization find the perfect volunteer candidate based on their skills
Case Management
Case management allows to improve customer service by automatically creating cases from submitted requests. For example, to record acts of domestic violence and discrimination cases. Respond quickly and take action, thereby providing timely assistance to victims of domestic violence and discrimination.
Volunteer Community
It allows volunteers to register in the system and add information about their skills and employment through skill management features and an event calendar. This solution helps nonprofit organizations improve their volunteer management systems and simplify the selection process.
Marketing Cloud
For example, the Domestic Violence Victim Assistance Center uses Marketing Cloud to manage donor recruitment marketing campaigns and perform a public information function against violence.
Donation Center
The Donation Center allows donors to register and subscribe for one-time or monthly donations and track the history of donations made through transaction history.
Salesforce features for Nonprofit
Enhance customer experience quality, improve analytics and increase cross-selling
Community Portal
A unique portal where customers can submit their loan applications and have access to groups, experts and customer MVPs. This solution allows customers to quickly find answers to questions by automatically getting the information they need from multiple sources. Therefore, this speeds up the loan application process.
Our cases in Finance
Increased productivity of a recognized consulting company from New York
Salesforce Solutions
- Sales Cloud
- Certinia (FinancialForce)
- MC Account Engagement (Pardot)
- Financial Services Cloud
- Marketing Cloud
- Experience Cloud
Salesforce Solutions
Improved asset management system for a Wealth Company
Partner Community
This allows partners to jointly lead customers and transactions and provide increased sales through resellers, distributors, agencies and brokers.
Integrations
Integration allows you to create a link between the database and the scoring system to identify features based on data from the system. They allow Salesforce to collect all the data from an already existing banking system and create payment schedules.
Einstein Bots and Article Recommendations
Einstein Bots allow you to free up some of the agent’s time and provide your customers with answers to frequent questions about application status, etc. Einstein Article Recommendations allow users to solve problems faster and more efficiently.
Knowledge Base
The service cloud allows you to create a knowledge base for agents so they can find answers and deal with cases faster. Thus, customers will be able to solve their own problems and find answers to their questions using the articles.
Case Management
Case management covers the entire case cycle: creation, qualification, reassignment, and closure. Case management helps customers have a better post-purchase experience and solve their problems faster and easier.
Salesforce features for Finance
Close more energy deals, improve utility operations, and accelerate the resolution of customer problems
Partner and Customer Community
Implementing a partner community solution with its administration allows energy and environmental companies to track features and cases, and manage common company profiles. The customer community helps customers interact with each other, find quote information, and connect with sales managers.
Our cases in Energy & Utilities
Automated sales, marketing, and service of a green energy company
Salesforce Solutions
- Field Service (Lightning)
- MC Account Engagement (Pardot)
- Integration with DocuSign
- Salesforce Experience Cloud
- Salesforce Industries CPQ (Vlocity)
- Vlocity Omniscript
Salesforce Solutions
Increased sales and customer engagement of a solar energy company
Custom Lightning Components
Based on company requirements, Custom Lightning Components can be developed to provide a customized partner community. This provides a smoother and faster process to meet end customer requirements.
Security Model and Authentication for Passwordless Login
Security model configuration using profiles and shared access rules to enhance security. A link will be sent to the community user via email or other text message to log in to the portal without a password.
Reports and Graphs
Reports are displayed as a list of records that meet a specified criterion, are shown in columns and rows, and can be filtered and grouped in Salesforce. The dashboard as a visual display solution allows you to see all the community details, interactions and specific data.
Salesforce features for Energy & Utilities
Improve the quality of education, streamline the work of educational staff, improve the enrollment system and attract more customers to education programs
Lead Scoring
The lead tracking extension is designed to use predictive activity scoring to allow sales teams to track and qualify the hottest leads
Our cases in Education
Enhanced marketing effectiveness & improved training process
Salesforce Solutions
- Education Cloud
- MC Account Engagement (Pardot)
- Marketing Cloud
- Distributed Marketing
Salesforce Solutions
Improved marketing effectiveness for a digital learning platform
Email/Mobile/Web Studio
The Mobile Studio allows you to interact with customers by sending SMS. The Email Studio helps attract customers by creating email templates. The Web Studio allows you to create dynamic web pages and landing pages using the Salesforce platform. Improve marketing and attract more leads with Marketing Cloud Studios.
Application Management
Implementing an application management system helps educational institutions streamline their admission management processes. The application management system allows you to speed up the enrollment process. Manage student enrollment applications with the Salesforce platform faster and more efficiently.
Inbound Lead Generation
Implementing and customizing an inbound lead generation system to improve lead handling campaigns. Create a reliable flow of leads to convert more sales and close deals faster.
Integrations
Integration with Salesforce Lightning Scheduler to organize meetings with students and program managers. Salesforce Marketing Cloud integration for marketing campaigns to enrollees before they got interested in admission programs but missed the time to contact managers. Integration with a third-party system for recording online test results.
Datorama Reports
Datorama reports allow you to generate, view and share detailed analysis of email, push notifications and campaign data. The Advanced Premium upgrade includes more features and analytics.
Admissions Connect
Admissions Connect is a recruiting and admissions tool that streamlines application reviews, drives applicant engagement and facilitates collaboration across teams. Built on the EDA framework, Admissions Connect helps teams meaningfully engage applicants and effectively manage admissions processes.
Salesforce HEDA
HEDA puts your student at the center of every interaction and breaks down institutional silos using two junction objects: Relationships and Affiliations. These objects connect your Contact (i.e. Student) to every other contact and account within your institution’s ecosystem. You can see a student’s professors, advisors, siblings, parents, coaches, tutors, etc. all from a single view. More importantly, you can see everything a student is interested in by the accounts they’re affiliated with
Salesforce features for Education
Increase conversion from prospects to clients, increase customer satisfaction rate
Field Service Lightning
Installation and setting Field Service Lightning with implementing the Field Service Lightning Mobile application on mobile phones to track and manage service offerings and update them accordingly. Empower mobile services by providing personalized mobile field service solutions.
Our cases in Services
Improved customer support service & increased sales for a bike leasing company
Improved support services and data storage logic for a cleaning services provider
Salesforce Solutions
Salesforce Solutions
- Service Cloud
- Sales Cloud
- Integration with 3rd-party systems
- Service Cloud
- Mobile App
- API
- Marketing Cloud
- Email Studio
- Mobile Connect
Salesforce Solutions
Improved marketing campaigns and strategy for a cleaning services provider
Integrations
Salesforce and database integration to logically group all information, speed up data access and reduce employee manual work. The integration helps achieve data consistency. It becomes easier for managers to provide and access the information they need.
Live Agent and Chatbot
Live agent technology allows agents to communicate with their customers on the site in real time and add new leads. The chatbot will help automatically process customer requests according to predefined scenarios.
Mobile app
A mobile app enhancement can be developed for agents, featuring check-in/check-out functions that become available at a certain distance from the customer. This allows for analytics on agents and reduces complaints due to tardiness.
Salesforce features for Services
Increase your audience, improve engagement rates, simplify content creation and increase its coverage across all channels
Custom solutions
Set up custom web logic for easy and fast data transfer to Salesforce. It helps simplify analysis processes and improve analytics
Our cases in Social Media
- Sales Cloud
- Service Cloud
- Experience Cloud
Salesforce Solutions
Increased productivity and customer service of a social media platform
Salesforce Flow
Flow configuration and automation using existing business logic to resolve customer issues faster. This helps create automated workflows in Salesforce. For example, when a customer encounters a problem, they will get a personalized customer service approach.
Task and Event Automation
Automation of tasks and events allows sales managers to better focus on priority tasks. Conference room setup for meetings at a specific time and day is automatically created by the sales manager
Integration with Computer and Phone
The cloud telephony system in Salesforce allows you to connect the phone to the computer system. Customers can talk to a support specialist. Customer service managers can track support cases faster and more efficiently and thus better solve customer problems.
Email-to-Case & Web-to-Case
Email-to-Case and Web-to-Case technologies help improve the customer experience quality and streamline employee workload. Email-to-case allows you to create cases from emails automatically. Web-to-Case allows you to automatically collect support requests from web forms and convert them into cases. The tools are included in the Case Management package.
Integrations
Salesforce and database integration to logically group all information, speed up data access and reduce employee manual work. The integration helps achieve data consistency. It becomes easier for managers to provide and access the information they need.
Salesforce features for Social Media
Produce more products with less cost, streamline your production management system and improve customer experience quality
Wholesale storefront
Implementing a wholesale storefront solution, a user-centric site, using the Salesforce B2B Commerce Cloud allows customers to place orders, manage accounts, and view products. Wholesalers increase profits faster by focusing on the customer experience.
Field Service
Automatically assign the right technician or field worker to a task based on availability, location, and skill set. Optimize travel routes for field workers to minimize travel time and costs, ensuring timely service.
Farmer Portals
Enable farmers to access support, track orders, and engage with the community. Farmers can receive the latest information on weather forecasts, market prices, and best farming practices. Farmers can track orders for seeds, fertilizers, and equipment, ensuring timely delivery and better planning.
Confirmation Emails
These are order, cancellation, and purchase confirmation emails. For example, when customers take an action through a website or mobile app, they will receive an automated message informing them of their order, cancellation, or purchase processes.
Personalized Communication
Salesforce Marketing Cloud helps the agriculture industry by enabling targeted and personalized communication with farmers and stakeholders, ensuring they receive relevant information about products, services, and best practices. It enhances customer engagement through multi-channel marketing campaigns, leading to improved customer relationships and loyalty.
Salesforce features for Agriculture
Our cases in Agriculture
- Salesforce CPQ
- Salesforce Billing
Salesforce Solutions
Automated contract flow and billing of an agriculture company
Produce more products with less cost, streamline your production management system and improve customer experience quality
Email Templates
Setting up dynamic email templates allows you to use a single email that displays specific information for for a particular order. Adaptive email template solution helps resize emails to display correctly on different devices.
Transactional and Sales Emails
Setting up transactional and sales emails to improve the strategy of interaction with potential customers. For example, a transactional email can be sent in response to a customer’s interaction with the website.
Community Portal (Experience Cloud)
Customers can track their shipments in real-time, check delivery statuses, and receive updates directly through the portal. Enables customers to raise support tickets or issues and track their resolution status. Logistics companies can use the portal to collaborate with suppliers, carriers, and other partners, sharing vital information and updates.
Live Agent and Chatbot
Live agent technology allows agents to communicate with their customers on the site in real time. The chatbot will help automatically process customer requests according to predefined scenarios.
Mobile app
A mobile app enhancement can be developed for agents, featuring check-in/check-out functions that become available at a certain distance from the customer. This allows for analytics on agents and reduces complaints due to tardiness.
Salesforce features for Logistics
Our cases in Logistics
- MuleSoft Integration with SAP
- Automated Synchronization
- Customized Mapping
Salesforce Solutions
Improved operational efficiency & processes for a logistics service provider
Use Salesforce features to grow your business
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Streamline your workflows
Through detailed personalization of the work environment to meet the unique needs of your organization and each role within it
Simplify document workflow
Forget tedious paperwork with fully automated reporting
Improve lead generation
Salesforce can track and manage every lead
Protect information
Gain access to industry cybersecurity solutions to keep sensitive information about your company and partners safe
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A team of experienced engineers and consultants with an average experience in Salesforce of 5+ years will work on your project
Focused expertise
Focused on Salesforce projects, over 10 years of experience
Customer care
We are always in touch and pay maximum attention to the project in order to achieve our goals together
Internationality
We worked with over 100 companies worldwide. We have English and German speaking experts.
Transparency
Flexible approach to projects, constant reporting, compliance with deadlines and budgets
Our advantages
What Our Customers Say
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I'm impressed with the hard and soft skills of the senior developers and team leads.
Stockholm, Sweden
Verified by Clutch
Stockholm, Sweden
Verified by Clutch
Daniel Embretsen
CRM Manager | Hemfrid
Nicholas Chang
VP of Sales | Rosaprima
Tom Boyce
Delivery Director | Ignyto
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A complete list of Salesforce tools from the VIMERA development team
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We will create and configure the Salesforce system to fit your business
We will transfer data from the old system and implement tools according to your needs
Salesforce solutions:
Sales Cloud & CPQ
Accelerate the sales cycle and get unified invoices
Service Cloud
Combine customer and employee solutions and get work done faster
Automate marketing campaigns and implement new strategies
Commerce Cloud
Track orders and inventory and manage the buying cycle
Experience Cloud
Create a portal for customers and employees to increase sales
MC Account Engagement
Formerly Pardot.
Improve communication with your customers and partners
Improve communication with your customers and partners
Field Service
Speed up the work of your managers
Salesforce Industries
Formerly Vlocity.
Solve the needs specific to your industry
Solve the needs specific to your industry
Nonprofit Cloud
Get a unified system for displaying actions and operations
Net Zero Cloud
Integrate a complete sustainability management solution into your organization
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We are focused on Salesforce and provide a bunch of services to boost your business
Salesforce Consulting
Salesforce Development
Salesforce Health Check
Salesforce Integration with different systems
Salesforce Quick Start
Salesforce Support
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Clear project specifications
Clear defined scope
Full team control
5+ years of experience
Fixed cost per hour
Flexible project scope
Flexible approach
We will strengthen your team with Salesforce experts with 5+ years of experience
We provide the necessary experts remotely or with the ability to come to your office and take care of all hiring and support processes
Project-based
Team-based
We can develop a Salesforce system, keeping in constant communication with you
You can hire our highly skilled engineers to fill certain knowledge gaps within the company, or opt for a fully dedicated and self-managed team
Fixed deadlines
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Companies trust us
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We make the work of Salesforce implementation as comfortable as possible
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We delve and dive into each project, we don't start without detailed analytics
Together with customers, we solve issues that arise during the implementation of Salesforce
After the system implementation we teach every employee how to use it
From idea to full implementation in two months
How do we implement Salesforce?
01
Evaluation
We conduct an assessment of your business and CRM system, including documents, business model and roles in the company
02
Study
We develop a customized vision based on company information
03
Resource and team selection
We visualize the roadmap of the project and Salesforce workflows. We select a team for the project
04
Implementation
We develop functionality and make changes to the Salesforce environment, or implement from scratch
05
Testing
We verify implemented configurations with end-to-end and unit tests
06
Training
We conduct multi-level knowledge exchange for various roles in the customer organization
07
Realization
We transfer proven functionality from the sandbox to the operating system
08
Support
We run additional tests, improve the system, eliminate errors
A team of experienced engineers and consultants with an average experience in Salesforce of 5+ years / from 5 years will work on your project
We support the program Bring Women Back to Work
We have become a Hiring Partner of the program supported by Salesforce – Bring Women Back to Work which aims to create diversity, inclusion and gender equality in the workplace. This great initiative is specifically designed to empower women who are looking to reenter the workforce after a career break, particularly in the Tech Industry.
As a hiring partner, we support this program, participate in BWBW events, and are committed to hiring talented women who have successfully completed the one-year courses provided by Salesforce. We firmly believe in the power of creating a gender-balanced team and understand the challenges that women face when reentering the workforce. We want to help women navigate this exciting but challenging phase of their lives.
As a hiring partner, we support this program, participate in BWBW events, and are committed to hiring talented women who have successfully completed the one-year courses provided by Salesforce. We firmly believe in the power of creating a gender-balanced team and understand the challenges that women face when reentering the workforce. We want to help women navigate this exciting but challenging phase of their lives.
60%
50%
women on our C-level team
of our employees are women
